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This page sets out how pasa123 handles your account, your data, and your rights under our policy — covering what applies when you use the platform in eligible regions where local law permits. Every section is written to be clear, not complicated, so you know exactly where you stand.
Access to pasa123 depends on local law and is available only where local law permits. We do not make claims about licence jurisdiction beyond what is verifiable. Our policy applies to account holders who access the platform through a registered account — whether they fund that account via DANA, OVO, or GoPay, or interact with the lobby, transaction records, or support channels. When you submit a transaction through a local e-wallet, the policy that governs how your account data is handled is this one. We keep transaction records tied to your account ID, not to your payment method alone, so a payment made through OVO and one made through DANA are held under the same account-level policy. Nothing in this document overrides the terms of the payment provider you use; those terms remain your agreement with that provider. Changes to this policy are reflected in the version published on this page, and the current version is what applies to your account. We recommend checking back when you have a specific question about how your information is used.
Transactions via DANA are recorded at account level. The record shows wallet confirmation, timestamp, and the amount credited to your account balance.
OVO transfers appear in your account transaction log. The log entry is your reference for any follow-up with pasa123 support.
GoPay payments are processed through the same account-level record system. Check your transaction history in the account dashboard after each transfer.
Our legal policy has a defined boundary. It covers how pasa123 manages your account data, transaction records, and your choices about how that data is used. It does not extend to services or platforms outside pasa123. Understanding that boundary helps you know when to bring a question to us and when to direct it elsewhere.
Your login credentials, account activity history, and session data are within the scope of this policy. If you have a question about access, raise it through our support channel.
Payment records tied to your account — including DANA, OVO, and GoPay transfers — are covered. The policy governs how we store and present those records inside your account dashboard.
The game lobby content, promotional notices, and terms displayed on pasa123 are part of what this policy addresses. Content accuracy questions can be sent to our support team.
Payment providers, game studios such as Pragmatic Play or CQ9, and mobile network operators operate under their own terms. This policy does not cover those relationships and makes no claims about them.
You have clear, actionable options when it comes to your account data. You can review the transaction records shown in your account dashboard at any time after login — each entry shows the wallet used, the timestamp, and the amount. If any detail in your account profile looks wrong, you can request a correction by contacting support with your account ID and the specific field you want corrected. For questions about how your data is stored or how long records are kept, raise a written request through the email contact on this page. We aim to respond to data questions within a reasonable timeframe; we do not specify a fixed number of hours because response time depends on query volume. Every request is handled at account level, so have your account reference ready when you reach out.
Open your account dashboard after login to see the full transaction history. Each entry shows the payment method, timestamp, and credit amount.
If your registered name, email, or contact number is incorrect, contact support with your account ID. We will confirm the correction process through the same channel.
Send your question about data handling, retention, or account access to our support email. Include your account ID so we can locate your record without delay.
For anything not resolved through the dashboard, our support team is the direct path. Use live chat or email as listed in the contact section on this page.
Policy questions have a direct route. Use the channels below to reach the pasa123 team for anything related to your legal rights, account data, or transaction records. Having your account ID ready will help us locate your record and respond accurately.
The live chat widget is available on pasa123. Use it for account and policy questions that need a quick response. Identify yourself with your account ID at the start.
Send written policy and data requests to our support email. Email is the right path for formal requests — corrections, data queries, or requests about record retention.
Your account dashboard shows the current state of your transaction history and account settings after login. Check there first before escalating to the support team.
Our approach to data handling is grounded in what we can demonstrate through your account. Transaction records are stored at account level and accessible to you at any time via the dashboard. We do not share account data with third-party studios such as Spadegaming or Bigtime Gaming — those providers supply game content only and do not receive your personal account details. Cookies on pasa123 are used for session management and account continuity; you can review cookie settings through your browser. If you want to request changes to how your data is handled, use the email contact listed in the support section above.
Account data and transaction records are stored at the platform level. Records are tied to your account ID and are visible to you through the dashboard after login.
We use cookies to keep your session active and to remember your account preferences. Cookie behaviour can be reviewed and adjusted through your browser settings at any time.
Your account credentials are your responsibility to protect. We recommend keeping your login details private. If you suspect unauthorised access, contact support immediately with your account ID.
Requests to update, correct or query how your data is used go to our support email. We do not process verbal requests — written contact ensures a clear record on both sides.
These are the questions we hear most about how our legal policy works, what it covers, and what you can do if something is not clear about your account or data.
Yes. Any payment recorded against your account — whether made through DANA, OVO, or GoPay — falls under this policy's account-level data rules. The payment provider's own terms also apply to their side of the transfer; this policy covers what we do with the record on our end.
Log in to your account and open the transaction history section of your dashboard. Each entry shows the wallet used, the timestamp, and the credited amount. That record is your reference for any follow-up with our team.
Yes. Contact support via live chat or email with your account ID and the specific field you want corrected. We will confirm the steps through the same channel. We do not process correction requests without an account reference.
Retention periods depend on the type of data and the requirements that apply in your eligible region. For a specific answer about your account, send a written request to our support email with your account ID. We will respond with what applies to your record.
Access depends on local law and is available only in eligible regions where local law permits. We do not make certainty claims about regional availability. Check the platform directly or contact support if you are unsure whether your region qualifies.
No. Studios such as Pragmatic Play, CQ9, and Spadegaming supply game content to the lobby only. They do not receive your personal account details, payment records, or login credentials. Those remain at the account level under this policy.